New Patients
You do not need to know exactly what to book. Start here.
Whether you have a specific concern or just want a more thorough provider, a New Patient Consultation is where everyone begins.
What to expect
Your first visit is 60–75 minutes. Here is what happens.
Your provider reviews your health history, current symptoms, medications, labs, and lifestyle — then builds a care plan with clear next steps.
Book a consultation
Schedule a 60–75 minute New Patient Consultation. Come with your questions, concerns, and any recent labs or records you have.
Get a thorough review
Your provider looks at symptoms, medications, lab history, lifestyle factors, and prior care — not just the reason for today's visit.
Leave with a plan
You receive a written care plan with prioritized recommendations, any lab orders, and a clear follow-up timeline.
Follow up on your terms
Return for follow-up visits, lab reviews, or ongoing membership care. Members can message their provider between visits.
Prepare
What to bring to your first visit.
None of these are required, but they help your provider give you a more thorough evaluation.
- Your top health questions or concerns — even if they seem unrelated
- Current medications and supplements, including dosages
- Recent lab results or records from other providers, if available
- Any notes about symptoms, patterns, or things you have tried
- HSA/FSA card if you plan to use it for payment
New Patient Checklist
Before your appointment.
These steps help your visit run smoothly. Most take a few minutes.
Sent via email or patient portal before your visit
If available — helps your provider see the full picture
Include supplements, dosages, and frequency
So nothing gets missed during your consultation
Choose the visit format that works best for you
If using for eligible healthcare expenses
Your provider
Dr. Elena Marrow, FNP-C
Board-Certified Family Nurse Practitioner
After more than a decade in traditional healthcare settings, she started Aster to offer the kind of visits she wished her patients could have had — unhurried, thorough, and focused on what actually matters to each person.
Meet Your Provider"Most of my patients do not need more specialists. They need one provider who has time to listen, review the full picture, and explain things clearly."
Pricing
What your first visit costs.
All visit prices are listed before you book. No surprise fees.
New Patient Consultation
60–75 minutes
Full health review, medical history, current concerns, and initial care plan
Follow-Up Visit
30–45 minutes
Lab results review, care plan updates, medication adjustments, and check-ins
Private Care Membership
Ongoing relationship-based care
Dedicated provider relationship with longer visits, between-visit messaging, and coordinated follow-up
Aster does not bill insurance directly. HSA/FSA funds may be used when eligible. Superbills may be available for possible reimbursement — coverage depends on your plan.
Book your consultation
Request a consultation.
Share a few details and we will reach out to schedule your first visit. You do not need to know which service to pick — your provider will help with that.
FAQ
Questions before your first visit?
Do you take insurance?
No. Aster is a direct-pay practice — we do not bill insurance for office visits. This is what allows us to spend 60–75 minutes with new patients instead of 10–15. You may use HSA/FSA funds when eligible, and we can provide superbills you may submit to your insurer for possible reimbursement. Reimbursement is not guaranteed and depends on your plan.
Can I use insurance for labs, imaging, or prescriptions?
In most cases, yes. Labs and imaging are ordered through outside facilities that typically accept insurance. Prescriptions go to your pharmacy of choice, where your insurance applies as usual. Coverage for those services depends on your specific plan.
Do you offer telehealth?
Yes, for established patients. Telehealth is available for follow-up visits, lab reviews, and care plan check-ins. First visits are recommended in-person when possible so your provider can do a more thorough evaluation.
What happens during the first visit?
Your New Patient Consultation is 60–75 minutes. Your provider reviews your medical history, current medications, symptoms, relevant lab work, and lifestyle factors. You leave with a written care plan that includes prioritized next steps and a follow-up timeline.
Is this a replacement for my primary care doctor?
It can be. Many patients use Aster as their primary care provider. Others keep their existing PCP and come to Aster for more time, a second perspective, or focused support in a specific area. Either arrangement works.
How do I know which service to book?
Start with a New Patient Consultation. Your provider will help you determine which care areas are relevant during that visit. You do not need to pick the right service before your first appointment.
Can I use HSA or FSA funds?
Our services are generally eligible for HSA and FSA payment, but eligibility depends on your specific account and plan rules. We provide itemized receipts with the information typically needed for account processing.
What if I need urgent or emergency care?
Aster is not an urgent care or emergency facility. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room. For non-emergency concerns between visits, membership patients can use secure messaging during business hours.
Get started
Your first visit is a conversation, not a commitment.
Come with your questions. Your provider will review your health, explain your options, and help you decide if Aster is the right fit.